WEBVTT 00:00:00.000 --> 00:00:01.140 align:middle line:90% 00:00:01.140 --> 00:00:04.320 align:middle line:84% OK, now I'll go to Crossing the Yard, 00:00:04.320 --> 00:00:07.860 align:middle line:84% and I've chosen a particular passage, which I will talk 00:00:07.860 --> 00:00:11.280 align:middle line:90% to you about after I read it. 00:00:11.280 --> 00:00:14.760 align:middle line:84% I just need to say that the prison program started 00:00:14.760 --> 00:00:16.320 align:middle line:90% in '74 at Florence. 00:00:16.320 --> 00:00:18.570 align:middle line:84% It's moved around the state in the various prisons. 00:00:18.570 --> 00:00:22.740 align:middle line:84% At one time, we had as many as seven workshops going. 00:00:22.740 --> 00:00:28.350 align:middle line:84% Have had two recently going out here at Wilmot. 00:00:28.350 --> 00:00:32.040 align:middle line:84% This takes place, says when I've been doing it 00:00:32.040 --> 00:00:34.500 align:middle line:90% for I think 13 years. 00:00:34.500 --> 00:00:36.630 align:middle line:84% I've been doing it now for 35 years. 00:00:36.630 --> 00:00:41.330 align:middle line:90% 00:00:41.330 --> 00:00:45.770 align:middle line:84% And this is a passage concerning a previous chaplain. 00:00:45.770 --> 00:00:49.160 align:middle line:84% They have a peculiar arrangement. 00:00:49.160 --> 00:00:50.960 align:middle line:84% The head chaplain of a complex, which 00:00:50.960 --> 00:00:53.720 align:middle line:84% may include seven or eight prisons, 00:00:53.720 --> 00:00:56.300 align:middle line:84% is in charge of the volunteer program. 00:00:56.300 --> 00:01:00.960 align:middle line:84% So it doesn't matter if your program is educational rather 00:01:00.960 --> 00:01:04.580 align:middle line:84% than religious, the chaplain is in charge of you 00:01:04.580 --> 00:01:07.340 align:middle line:90% and can obstruct or help. 00:01:07.340 --> 00:01:10.610 align:middle line:84% I've had some fairly obstructive chaplains. 00:01:10.610 --> 00:01:12.350 align:middle line:84% The one that I'm writing about here 00:01:12.350 --> 00:01:16.820 align:middle line:84% is two chaplains ago, that is, he was there for a long time. 00:01:16.820 --> 00:01:20.390 align:middle line:84% He retired, and then we got a really good chaplain, 00:01:20.390 --> 00:01:23.610 align:middle line:84% a younger man who is just terrific and very helpful. 00:01:23.610 --> 00:01:27.495 align:middle line:84% And then he retired under pressure. 00:01:27.495 --> 00:01:28.370 align:middle line:90% He couldn't stand it. 00:01:28.370 --> 00:01:30.710 align:middle line:90% And we got another chaplain. 00:01:30.710 --> 00:01:35.370 align:middle line:84% And that chaplain, I'm having difficulties with. 00:01:35.370 --> 00:01:40.550 align:middle line:84% This is the third back, so I had not even 00:01:40.550 --> 00:01:42.410 align:middle line:84% met the current chaplain when I wrote this, 00:01:42.410 --> 00:01:43.970 align:middle line:90% but I'm sure he's read it now. 00:01:43.970 --> 00:01:47.300 align:middle line:90% 00:01:47.300 --> 00:01:49.910 align:middle line:84% "At this point, I had been directing creative writing 00:01:49.910 --> 00:01:53.760 align:middle line:84% workshops in the state prison system for about 13 years. 00:01:53.760 --> 00:01:55.640 align:middle line:84% And in that time, the number of inmates 00:01:55.640 --> 00:02:01.610 align:middle line:84% had increased from between 2,000 and 3,000 to almost 11,500. 00:02:01.610 --> 00:02:04.670 align:middle line:84% Full time staff members had increased from about 1,000 00:02:04.670 --> 00:02:06.560 align:middle line:90% to over 5,000. 00:02:06.560 --> 00:02:09.620 align:middle line:84% I had managed to survive a riot in the most bloody year 00:02:09.620 --> 00:02:12.410 align:middle line:84% in the history of the Florence prison, the most 00:02:12.410 --> 00:02:16.640 align:middle line:84% dangerous prison in the state, but I had never been properly, 00:02:16.640 --> 00:02:18.780 align:middle line:90% quote unquote, "oriented." 00:02:18.780 --> 00:02:21.980 align:middle line:84% I had no idea that these orientations for volunteers 00:02:21.980 --> 00:02:26.120 align:middle line:84% were to become annual nightmares beyond my wildest imaginings. 00:02:26.120 --> 00:02:28.040 align:middle line:84% Since the majority of the prison volunteers 00:02:28.040 --> 00:02:31.190 align:middle line:84% are religious volunteers who conduct various kinds of church 00:02:31.190 --> 00:02:35.060 align:middle line:84% services in the prisons, and these are very valuable people, 00:02:35.060 --> 00:02:38.480 align:middle line:84% the entire volunteer program at the huge Tucson complex 00:02:38.480 --> 00:02:42.380 align:middle line:84% is administered by a division called programs administration 00:02:42.380 --> 00:02:46.580 align:middle line:84% under the direction of the head chaplain at the Tucson complex. 00:02:46.580 --> 00:02:48.980 align:middle line:84% Nonreligious volunteers, such as those 00:02:48.980 --> 00:02:52.160 align:middle line:84% who conduct Alcoholics Anonymous and Narcotics Anonymous 00:02:52.160 --> 00:02:56.030 align:middle line:84% meetings, and a very few educational volunteers like me, 00:02:56.030 --> 00:02:58.400 align:middle line:84% I'm the only one now actually, are simply 00:02:58.400 --> 00:03:00.320 align:middle line:84% lumped in with the religious volunteers 00:03:00.320 --> 00:03:03.230 align:middle line:84% and given over to the mercy of the head chaplain. 00:03:03.230 --> 00:03:05.840 align:middle line:84% Currently, I and my associate, Mac Hudson, 00:03:05.840 --> 00:03:08.420 align:middle line:84% who is no longer my associate but was for years, 00:03:08.420 --> 00:03:10.220 align:middle line:84% are the only educational volunteers 00:03:10.220 --> 00:03:12.180 align:middle line:90% in the huge Tucson complex. 00:03:12.180 --> 00:03:15.260 align:middle line:84% When I first began at Cimarron and for many years thereafter 00:03:15.260 --> 00:03:18.860 align:middle line:84% including my years at Santa Rita, probably 15 years in all, 00:03:18.860 --> 00:03:21.440 align:middle line:84% I suffered from the annual orientations 00:03:21.440 --> 00:03:24.650 align:middle line:84% that I believe are best described by a line from Dante, 00:03:24.650 --> 00:03:28.780 align:middle line:84% abandon all hope, ye who enter here. 00:03:28.780 --> 00:03:30.940 align:middle line:84% Only a few things I have ever experienced 00:03:30.940 --> 00:03:32.680 align:middle line:84% in 30 years of prison work have been 00:03:32.680 --> 00:03:35.470 align:middle line:84% as bad as the orientation sessions conducted 00:03:35.470 --> 00:03:37.360 align:middle line:84% by that particular head chaplain. 00:03:37.360 --> 00:03:39.970 align:middle line:84% And I and the people who worked with me were forced 00:03:39.970 --> 00:03:43.240 align:middle line:84% to endure them each year until that particular head chaplain 00:03:43.240 --> 00:03:46.240 align:middle line:84% retired and a younger man, intelligent and reasonable, 00:03:46.240 --> 00:03:47.380 align:middle line:90% took his place. 00:03:47.380 --> 00:03:48.790 align:middle line:90% It wasn't orientation. 00:03:48.790 --> 00:03:53.050 align:middle line:84% It was brainwashing, bald and adulterated and so offensive 00:03:53.050 --> 00:03:55.030 align:middle line:90% as to be comical at times. 00:03:55.030 --> 00:03:57.850 align:middle line:84% After a few years, I knew most of the chaplain's lines 00:03:57.850 --> 00:04:01.090 align:middle line:84% by heart, so they didn't bother me too much anymore 00:04:01.090 --> 00:04:04.660 align:middle line:84% although his attempts at humor still made me wince. 00:04:04.660 --> 00:04:06.700 align:middle line:84% The chaplain held what I have come 00:04:06.700 --> 00:04:09.820 align:middle line:84% to think of as the monolithic view of prison inmates. 00:04:09.820 --> 00:04:12.620 align:middle line:90% 00:04:12.620 --> 00:04:14.540 align:middle line:90% They are all alike. 00:04:14.540 --> 00:04:17.450 align:middle line:84% All are attempting to take advantage of volunteers. 00:04:17.450 --> 00:04:19.040 align:middle line:90% None can be trusted. 00:04:19.040 --> 00:04:21.920 align:middle line:84% All our conniving to cheat, rape, or kill a volunteer 00:04:21.920 --> 00:04:23.090 align:middle line:90% at any moment. 00:04:23.090 --> 00:04:25.100 align:middle line:84% All are con artists and drug addicts 00:04:25.100 --> 00:04:27.440 align:middle line:84% who will attempt to use you to bring in drugs. 00:04:27.440 --> 00:04:29.330 align:middle line:90% All are plotting to escape. 00:04:29.330 --> 00:04:30.590 align:middle line:90% All are violent. 00:04:30.590 --> 00:04:32.840 align:middle line:90% There are no exceptions. 00:04:32.840 --> 00:04:35.660 align:middle line:84% He began his session by cautioning the male volunteers 00:04:35.660 --> 00:04:37.100 align:middle line:90% about their neckwear. 00:04:37.100 --> 00:04:39.140 align:middle line:84% If we wore a necktie, he said, the danger 00:04:39.140 --> 00:04:42.290 align:middle line:84% that an inmate would use it to strangle us was very great. 00:04:42.290 --> 00:04:45.470 align:middle line:84% Consequently, only clip-on ties should be worn. 00:04:45.470 --> 00:04:47.900 align:middle line:84% All of this, he demonstrated by attempts 00:04:47.900 --> 00:04:51.470 align:middle line:84% to strangle himself with his own tie, 00:04:51.470 --> 00:04:53.420 align:middle line:84% only to have it come off harmlessly 00:04:53.420 --> 00:04:55.550 align:middle line:90% in his hand, a clip-on tie. 00:04:55.550 --> 00:04:59.030 align:middle line:84% The melodramatic demonstration got very old over the years. 00:04:59.030 --> 00:05:01.880 align:middle line:84% After I had seen it many times, finally, I 00:05:01.880 --> 00:05:04.010 align:middle line:84% asked him how many volunteers he knew 00:05:04.010 --> 00:05:07.990 align:middle line:84% who had been strangled with their own neckties. 00:05:07.990 --> 00:05:12.520 align:middle line:84% Since none had, he didn't answer but merely glared at me. 00:05:12.520 --> 00:05:15.310 align:middle line:84% The chaplain's patter was either silly or offensive, 00:05:15.310 --> 00:05:16.600 align:middle line:90% sometimes both. 00:05:16.600 --> 00:05:18.850 align:middle line:84% He would say such things as, of course, 00:05:18.850 --> 00:05:21.820 align:middle line:84% I realize that none of you vote, or I 00:05:21.820 --> 00:05:24.370 align:middle line:84% know you all exceed the speed limit on Wilmot Road getting 00:05:24.370 --> 00:05:25.720 align:middle line:90% out here. 00:05:25.720 --> 00:05:27.700 align:middle line:84% He showed a Department of Corrections film 00:05:27.700 --> 00:05:30.700 align:middle line:84% in which a prison visitor was caught smuggling drugs 00:05:30.700 --> 00:05:31.960 align:middle line:90% into the prison. 00:05:31.960 --> 00:05:34.150 align:middle line:84% Then the chaplain nattered on again. 00:05:34.150 --> 00:05:37.300 align:middle line:84% None of the information he gave was of any practical value, 00:05:37.300 --> 00:05:39.100 align:middle line:84% the kind of information the volunteers 00:05:39.100 --> 00:05:42.730 align:middle line:84% needed to know like whether they were supposed to use the staff 00:05:42.730 --> 00:05:45.730 align:middle line:84% or inmate toilets and where those toilets were, 00:05:45.730 --> 00:05:49.060 align:middle line:84% or what to do if an inmate had a seizure or became ill, 00:05:49.060 --> 00:05:51.280 align:middle line:84% or what to do when an alarm sounded, 00:05:51.280 --> 00:05:54.430 align:middle line:84% or what materials, books, pens, pencils, religious tracts, 00:05:54.430 --> 00:05:56.440 align:middle line:90% and so on could be brought in. 00:05:56.440 --> 00:05:58.660 align:middle line:84% None of this practical kind of information 00:05:58.660 --> 00:06:02.200 align:middle line:84% was covered because the chaplain was too busy for six hours 00:06:02.200 --> 00:06:04.600 align:middle line:84% convincing us that we were all potential drug 00:06:04.600 --> 00:06:07.150 align:middle line:84% smugglers or at best the intended 00:06:07.150 --> 00:06:09.430 align:middle line:90% victims of mad killers. 00:06:09.430 --> 00:06:11.170 align:middle line:84% At Florence, I had given up trying 00:06:11.170 --> 00:06:14.260 align:middle line:84% to find the bathroom, simply used the open air facilities 00:06:14.260 --> 00:06:15.790 align:middle line:90% provided for the inmates. 00:06:15.790 --> 00:06:18.070 align:middle line:84% Later at Stanford, I did the same thing, 00:06:18.070 --> 00:06:20.920 align:middle line:84% in spite of the female guards wandering about. 00:06:20.920 --> 00:06:22.990 align:middle line:84% Even this unsatisfactory arrangement 00:06:22.990 --> 00:06:25.960 align:middle line:84% would not be an option for a female volunteer 00:06:25.960 --> 00:06:27.670 align:middle line:90% in a men's prison. 00:06:27.670 --> 00:06:29.770 align:middle line:84% Such mundane and undramatic matters 00:06:29.770 --> 00:06:32.020 align:middle line:84% were not considered important by the chaplain. 00:06:32.020 --> 00:06:34.270 align:middle line:84% His dire warnings managed to scare off 00:06:34.270 --> 00:06:36.370 align:middle line:84% many of the potential volunteers, which 00:06:36.370 --> 00:06:39.310 align:middle line:84% I can't help but believe was his purpose all along. 00:06:39.310 --> 00:06:41.620 align:middle line:84% The fewer volunteers he had, the fewer problems 00:06:41.620 --> 00:06:43.750 align:middle line:84% he would have to be bothered with. 00:06:43.750 --> 00:06:45.440 align:middle line:84% One of the chaplain's main rules, 00:06:45.440 --> 00:06:48.100 align:middle line:84% which he uttered as if it were one of the Ten Commandments, 00:06:48.100 --> 00:06:51.580 align:middle line:84% was that no volunteer was ever under any circumstances 00:06:51.580 --> 00:06:53.410 align:middle line:84% to have any contact with an inmate 00:06:53.410 --> 00:06:56.770 align:middle line:84% after that inmate was paroled or released. 00:06:56.770 --> 00:06:59.200 align:middle line:84% "What kind of rehabilitation system is this?" 00:06:59.200 --> 00:07:02.380 align:middle line:84% I wondered, when the time of re-entry into society 00:07:02.380 --> 00:07:05.860 align:middle line:84% is precisely the time when the former inmate needs the most 00:07:05.860 --> 00:07:08.170 align:middle line:90% support and encouragement. 00:07:08.170 --> 00:07:11.470 align:middle line:84% The rule was so illogical and stupid to be treated seriously, 00:07:11.470 --> 00:07:13.840 align:middle line:84% although it was seriously troublesome to many 00:07:13.840 --> 00:07:16.990 align:middle line:84% of the religious volunteers who wanted to welcome paroled 00:07:16.990 --> 00:07:19.480 align:middle line:84% or released inmates into their congregations 00:07:19.480 --> 00:07:22.390 align:middle line:84% where the men would have a spiritual guidance 00:07:22.390 --> 00:07:25.120 align:middle line:90% in a ready-made support group. 00:07:25.120 --> 00:07:28.510 align:middle line:84% Years later, after I had been to many of the chaplain's 00:07:28.510 --> 00:07:32.830 align:middle line:84% orientations when I and three former students 00:07:32.830 --> 00:07:36.250 align:middle line:84% were conducting workshops in the Tucson complex and all three 00:07:36.250 --> 00:07:38.620 align:middle line:84% of them threatened mutiny if something wasn't done 00:07:38.620 --> 00:07:42.010 align:middle line:84% about the orientation sessions, I wrote a two-page letter 00:07:42.010 --> 00:07:44.620 align:middle line:84% to the complex warden complaining in detail 00:07:44.620 --> 00:07:47.545 align:middle line:84% about the sessions we were all required to attend once a year. 00:07:47.545 --> 00:07:50.160 align:middle line:90% 00:07:50.160 --> 00:07:52.410 align:middle line:84% By that time, I had been working in the state prison 00:07:52.410 --> 00:07:55.380 align:middle line:84% system about 20 years and felt that I was sufficiently 00:07:55.380 --> 00:07:58.290 align:middle line:84% oriented to continue on without undergoing the chaplain's 00:07:58.290 --> 00:08:00.270 align:middle line:90% annual torture. 00:08:00.270 --> 00:08:02.940 align:middle line:84% The warden wrote back that he appreciated my concern 00:08:02.940 --> 00:08:04.685 align:middle line:84% and he would look into the matter. 00:08:04.685 --> 00:08:06.060 align:middle line:84% The way he looked into the matter 00:08:06.060 --> 00:08:09.780 align:middle line:84% was to give my letter to the head chaplain, 00:08:09.780 --> 00:08:11.550 align:middle line:90% the cause of the problem. 00:08:11.550 --> 00:08:13.560 align:middle line:84% Nothing about the orientation sessions 00:08:13.560 --> 00:08:15.300 align:middle line:84% changed, except that the chaplain 00:08:15.300 --> 00:08:17.010 align:middle line:84% would stop in the middle of his patter 00:08:17.010 --> 00:08:20.640 align:middle line:84% from time to time to glare at me. 00:08:20.640 --> 00:08:22.440 align:middle line:84% I would look up from the crossword puzzle 00:08:22.440 --> 00:08:25.560 align:middle line:90% I was working and glare back. 00:08:25.560 --> 00:08:27.300 align:middle line:84% Antagonizing the head chaplain, it 00:08:27.300 --> 00:08:29.470 align:middle line:84% would not have been such a problem, 00:08:29.470 --> 00:08:33.210 align:middle line:84% except that he controlled all clearances into the workshop. 00:08:33.210 --> 00:08:36.570 align:middle line:84% When I wanted to bring in a visiting writer, as I often do, 00:08:36.570 --> 00:08:39.270 align:middle line:84% I would send a letter giving the date of the proposed visit, 00:08:39.270 --> 00:08:42.210 align:middle line:84% the visitor's date of birth, their Social Security number, 00:08:42.210 --> 00:08:45.360 align:middle line:84% and a reason why I wanted the person to come into the prison. 00:08:45.360 --> 00:08:46.980 align:middle line:84% Normally, it took about a week to get 00:08:46.980 --> 00:08:49.080 align:middle line:84% a clearance for a visitor, but my letters 00:08:49.080 --> 00:08:50.940 align:middle line:90% could be mislaid or lost. 00:08:50.940 --> 00:08:53.760 align:middle line:84% Sometimes the date of the visit would be approaching rapidly, 00:08:53.760 --> 00:08:56.160 align:middle line:84% and I would have no clearance although I had applied 00:08:56.160 --> 00:08:58.260 align:middle line:90% for it a month in advance. 00:08:58.260 --> 00:09:00.600 align:middle line:84% Maybe I was being paranoid, I thought, 00:09:00.600 --> 00:09:02.880 align:middle line:84% but I could see the head chaplain rubbing his hands 00:09:02.880 --> 00:09:05.370 align:middle line:84% and gloating over my apprehension. 00:09:05.370 --> 00:09:07.695 align:middle line:84% Once a visiting writer, W R Wilkins, 00:09:07.695 --> 00:09:09.570 align:middle line:84% came all the way from the state of Washington 00:09:09.570 --> 00:09:12.540 align:middle line:84% and did not get in although his clearance had 00:09:12.540 --> 00:09:14.130 align:middle line:90% been approved in advance. 00:09:14.130 --> 00:09:17.370 align:middle line:84% The paperwork had not arrived on the proper desk. 00:09:17.370 --> 00:09:19.800 align:middle line:84% Several other times, the necessary papers 00:09:19.800 --> 00:09:21.270 align:middle line:90% could not be found. 00:09:21.270 --> 00:09:23.460 align:middle line:84% Although I had copies in my hands, 00:09:23.460 --> 00:09:25.260 align:middle line:84% they were not honored at the gate. 00:09:25.260 --> 00:09:29.340 align:middle line:84% Looking back, I feel relatively sure that the chaplain did not 00:09:29.340 --> 00:09:32.250 align:middle line:84% deliberately sabotage me in the matter of clearance 00:09:32.250 --> 00:09:34.680 align:middle line:84% although I had given him every reason to. 00:09:34.680 --> 00:09:37.230 align:middle line:84% I learned enough about the general inefficiency 00:09:37.230 --> 00:09:40.110 align:middle line:84% of the prison system and the programs administration 00:09:40.110 --> 00:09:43.710 align:middle line:84% office at the time to realize that I was probably not being 00:09:43.710 --> 00:09:45.900 align:middle line:84% singled out for inexcusable treatment 00:09:45.900 --> 00:09:48.630 align:middle line:84% although these gross malfunctions in terms 00:09:48.630 --> 00:09:53.490 align:middle line:84% of clearances for visitors were inexcusable and still are. 00:09:53.490 --> 00:09:55.560 align:middle line:84% At the end of the first orientation session, 00:09:55.560 --> 00:09:57.270 align:middle line:84% I was fingerprinted, photographed, 00:09:57.270 --> 00:09:59.880 align:middle line:84% and presented with a green identification badge. 00:09:59.880 --> 00:10:02.190 align:middle line:84% The badge, like the necktie I was supposed 00:10:02.190 --> 00:10:04.860 align:middle line:84% to wear if I wore a necktie, clipped on, 00:10:04.860 --> 00:10:06.810 align:middle line:84% but I don't think the direction in which I 00:10:06.810 --> 00:10:11.110 align:middle line:90% was oriented had changed much." 00:10:11.110 --> 00:10:12.100 align:middle line:90% I'll stop there. 00:10:12.100 --> 00:10:14.040 align:middle line:84% I was going to go on a little longer, 00:10:14.040 --> 00:10:16.440 align:middle line:84% but I've just about finished my time. 00:10:16.440 --> 00:10:18.600 align:middle line:84% I didn't want to cut into Ken's time. 00:10:18.600 --> 00:10:21.030 align:middle line:84% I will just tell you that about three weeks ago, I 00:10:21.030 --> 00:10:22.770 align:middle line:90% was thrown out. 00:10:22.770 --> 00:10:24.510 align:middle line:90% They are not renewing my badge. 00:10:24.510 --> 00:10:27.510 align:middle line:84% I haven't been able to get back in since. 00:10:27.510 --> 00:10:30.600 align:middle line:84% And that is because of the chaplain, Phil Irby, 00:10:30.600 --> 00:10:34.310 align:middle line:90% who runs this program. 00:10:34.310 --> 00:10:35.700 align:middle line:90% I'm fighting it. 00:10:35.700 --> 00:10:41.620 align:middle line:84% I'm writing letters and trying to get some help with it. 00:10:41.620 --> 00:10:45.635 align:middle line:84% But this program has brought to prison more good publicity 00:10:45.635 --> 00:10:47.010 align:middle line:84% than any program they've ever had 00:10:47.010 --> 00:10:49.050 align:middle line:84% or any individual they've ever had. 00:10:49.050 --> 00:10:53.580 align:middle line:84% We've had a show, the Jim Lehrer NewsHour show, 00:10:53.580 --> 00:10:57.030 align:middle line:84% had countless films, countless interviews. 00:10:57.030 --> 00:11:02.280 align:middle line:84% It was largely because of an interview in High Country News 00:11:02.280 --> 00:11:09.150 align:middle line:84% that I was thrown out and planning for such an interview. 00:11:09.150 --> 00:11:11.645 align:middle line:84% And Doris Schriro, who was the head 00:11:11.645 --> 00:11:13.020 align:middle line:84% of the Department of Corrections, 00:11:13.020 --> 00:11:18.900 align:middle line:84% left to go with Janet Napolitano just before this happened. 00:11:18.900 --> 00:11:22.530 align:middle line:84% I didn't realize she was protecting me, but she was. 00:11:22.530 --> 00:11:25.830 align:middle line:84% And as soon as she left, things started 00:11:25.830 --> 00:11:29.010 align:middle line:84% to crawl out of the woodwork, and I'm no longer there. 00:11:29.010 --> 00:11:31.080 align:middle line:90% Thank you so much for coming. 00:11:31.080 --> 00:11:32.930 align:middle line:90% [APPLAUSE] 00:11:32.930 --> 00:11:37.000 align:middle line:90%